Terms and Conditions
Please read these terms carefully before using our services. By accessing our website, you agree to be bound by these terms.
Last Updated: December 2024
Agreement to Terms
Welcome to ElixR ("we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Use of Our Services
Eligibility
You must be at least 18 years old and a resident of India to use our services. By using our services, you represent that you meet these requirements.
Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Prohibited Uses
You agree not to use our services for any unlawful purpose or to violate these Terms. This includes, but is not limited to, attempting to interfere with our systems or providing false information.
Orders and Payment
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or payment issues.
Pricing and Payment
All prices are subject to change without notice. Payment must be made in full at the time of order. We accept various payment methods as displayed on our website.
Subscription Services
Subscription services are provided on a recurring basis. You may cancel your subscription at any time, but payments are non-refundable for the current billing period.
Delivery and Returns
Delivery
We strive to deliver products within the estimated timeframe shown at checkout. However, delivery dates are estimates only and we are not liable for delays caused by factors beyond our control.
Quality Guarantee
We guarantee the freshness and quality of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery for a replacement or refund.
Returns and Refunds
Due to the perishable nature of our products, we do not accept returns except in cases of damaged or incorrect items. Refunds will be processed within 5-7 business days.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is owned by ElixR or our licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without our prior written consent.
Limitation of Liability
To the fullest extent permitted by applicable law, ElixR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from:
- Your use of or inability to use our services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, or similar harmful elements transmitted through our services
- Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content
In no event shall ElixR's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our services.
Disclaimers
Health and Nutrition
Our products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website is for educational purposes only and should not be considered medical advice. Please consult with a healthcare professional before making significant dietary changes.
Allergen Information
While we take care to provide accurate allergen information, cross-contamination may occur during production. Please inform us of any allergies when placing your order.
Service Availability
We strive to provide uninterrupted service, but we do not guarantee that our services will be available at all times. We reserve the right to modify or discontinue our services with or without notice.
Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use our services will cease immediately.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Produced By: Kathyva Naturals Pvt Ltd